Shopping at the Purple Owl
What should I bring on my first visit?
Please bring a valid government-issued ID showing that you are 21 years or older. No other documentation is required to purchase adult-use cannabis products.
How does Purple Owl’s delivery service work?
Customers may place online orders through our Shop page. Discreet door-to-door delivery service is available to Westchester and Putnam County customers (21+), seven days a week.
We accept pre-orders at any time. Our deliveries start at 12:00pm and continue until 8:00pm, Monday – Sunday, typically within a 2-hour window. Place your order by 11:30am to receive it between 12:00pm and 2:00pm. Orders placed by 5:40pm will be delivered same day.
Our minimum delivery order is $100 +tax and $5 delivery fee. A valid ID must be furnished at the time of delivery.
What forms of payment do you accept?
Debit and credit cards are accepted forms of payment. A government ID (drivers license, passport) must be furnished upon payment and delivery to confirm purchaser/recipient is over 21 years of age.
How do I sign up for your newsletter?
Are there any discounts or promotions available?
How do I refer a friend to your dispensary?
Referring a friend is easy! Share our website or link to our newsletter/promos. And, when our new retail dispensary opens in White Plains, we hope you bring them along to shop! We are a local business, so your support is really appreciated. If you are enjoying our products and service, the best way to help us thrive is to leave us a Google Review. Thanks so much!
What is your return policy?
We do not accept returns on cannabis products due to state regulations. However, if there is an issue with your purchase, please contact us and we will do our best to resolve it.
What is your privacy policy?
Our privacy policy ensures that your personal information is kept secure and is not shared with third parties. For more details, please visit our privacy policy page.
Do you have a policy for serving customers with disabilities?
Yes, we strive to provide an accessible and welcoming environment for all customers, including those with disabilities. Please let our staff know if you need any assistance.
What’s Purple Owl Dispensary license number?
Our dispensary operates under License Number OCM-AUCR-TD-P23042.
How can I provide feedback?
We value your feedback. You can provide feedback or lodge complaints through our contact page or directly in-store.
Selecting Products
What type of products do you carry?
We offer a wide range of premium New York grown cannabis products, including flower, edibles, infused beverages, tinctures, vaporizers, and concentrates. You can explore our full selection on our Shop page. Sign up for our newsletter and promos to get new staff picks and special offers and follow us on social: Instagram, Facebook, and LinkedIn.
How do I choose the right product for me?
Our knowledgeable budtenders are available to help you select the right product based on your preferences and needs. Check out our blog post on Navigating Cannabis and if you need additional advice, send us a message (info@thepurpleowldispensary.com) and we’ll help you determine the right strain and dose to optimize your cannabis experience.
What is the difference between the indica, sativa and hybrid strains?
Indica strains are known for their relaxing effects; Sativa strains are typically uplifting and energizing, and Hybrid strains offer a balance of both. Our staff can help you find the right strain for your desired experience. Just email us info@thepurpleowldispensary.com and check out our blog post that explains the key differences between these strains. Our knowledgeable budtenders are available to help you select the right product based on your preferences and needs. Check out our blog post on Navigating Cannabis and if you need additional advice, send us a message (info@thepurpleowldispensary.com) and we’ll help you determine the right strain and dose to optimize your cannabis experience.
Are your products lab tested?
Absolutely. All our products are sourced from premium licensed New York producers. All products are lab tested to ensure they meet the highest standards of quality and safety.
To verify the cannabis product you purchased is a regulated, lab tested, high-quality product from a licensed dispensary, look for the universal symbol on the packaging of your cannabis product(s). Consumers can also scan the QR code or visit the URL on the packaging of a product to verify the certificate of analysis (CoA) that proves the product was lab tested.
Using Cannabis
What are the potential health effects of using cannabis?
Cannabis affects individuals differently. Potential effects include relaxation, euphoria, altered senses, and increased appetite. It’s important to start with a low dose and consult with our staff for personalized advice.
How should I store my cannabis products?
Store cannabis products in a cool, dry place away from direct sunlight and out of reach of children and pets to maintain their quality and potency.
How can I consume cannabis safely?
Start low, go slow. Begin with a small dose, especially if you’re new. Wait to see the effects before consuming more. Remember, edibles can take up to 2 hours to kick in!
What should I do if I consume too much cannabis?
If you consume too much cannabis, stay calm and hydrated. Rest in a comfortable environment and the effects will gradually subside. Read our blog post on alleviating paranoia from cannabis use.
Can cannabis interact with other medications?
Yes, cannabis can interact with certain medications. It’s important to consult with a healthcare professional before combining cannabis with other treatments.
Is it safe to drive after consuming cannabis?
No, it is not safe to drive after consuming cannabis. Cannabis impairs your ability to operate a vehicle, and driving under the influence is illegal.
Where can I find more information about cannabis?
Our website and blog offer a variety of educational resources. Additionally, our knowledgeable staff is always available to answer your questions and provide guidance. The Office of Cannabis Management is a reputable source of information, including a list of legal licensed dispensaries in New York State, and Leafly is an excellent source for general cannabis information.
Adult-Use Rules
Is there any requirement to purchase cannabis products?
Yes. You must be 21 years or older to purchase adult-use cannabis products.
What is the legal limit for purchasing and possessing cannabis?
Adults 21 years or older can purchase up to three ounces (85 grams) of cannabis flower and up to 24 grams of concentrated cannabis (oils, tincture, edibles, vapes, etc.) in a single day for delivery in New York.
Can I travel with cannabis?
Traveling with cannabis within New York State is allowed, provided adults 21 and older possess no more than three ounces of cannabis flower and 24 grams of cannabis concentrate (like edibles or oil). However, it is illegal to cross state lines with cannabis.
Do I need a medical marijuana card to purchase products?
No, you do not need a medical marijuana card to purchase adult-use recreational cannabis products at our dispensary.
Can I consume cannabis in public?
No, consuming cannabis in public places is prohibited. Cannabis is best consumed in safe and private settings. You should also keep cannabis locked, out of sight, out of reach, and away from individuals under 21 and pets.